Repair of your AR/VR solutions

Matts Digital supports professionals in the maintenance and repair of their augmented and virtual reality equipment. Our goal is to extend the lifespan of your equipment, minimize downtime, and maintain the performance of your devices.

Whether you need a Pico repair, service outside the manufacturer’s warranty, or a technical diagnosis, you’ll receive structured support and clear guidance toward the solution best suited to your situation.

Repairs to AR/VR equipment

Keep your AR/VR equipment up and running

Pico Partner

repairs carried out in accordance with the manufacturer's specifications

Genuine parts

used in Pico repairs

Itancia

industrial partner for electronic repairs

Diagnosis

professional care before each procedure

Simplify the process of handling your defective devices

Matts Digital helps you assess the issue, process the repair request, and route your equipment to the appropriate service channel. You’ll gain a clearer understanding of the available repair options, coverage terms, and next steps.

Diagnosis

Identify the problem

We collect relevant information about the equipment, the specific model, and the observed malfunction in order to provide appropriate support.

Manufacturer Compliance

Get a Pico-certified repair

As an official Pico partner, we use genuine parts and employ a skilled workforce trained by the manufacturer. Every service call is performed in accordance with the manufacturer’s specifications.

Partner Center

Take care of your equipment

Once the manufacturer's warranty has expired, your equipment can be sent to Itancia, our industrial partner, for electronic repair.

Technical processing

Get clear tracking

Each piece of equipment is tracked throughout the entire process to ensure that the repair is handled in a clear and organized manner.

Let us handle the repairs for your AR/VR solutions

Matts Digital helps professionals manage their immersive equipment, whether it involves a technical diagnosis, out-of-warranty repairs, or service for compatible Pico headsets. Our goal is to minimize downtime and extend the lifespan of your equipment.

Electronics Repair

What we can handle

  • Assessment of the identified malfunction
  • Referral to appropriate service
  • Electronic repairs not covered by the manufacturer's warranty
  • Service provided through a partner technical center
  • Monitoring of the process and technical diagnosis

Pico procedures covered

  • Battery recharge
  • Battery replacement
  • Rear wheel repair
  • Rear foam replacement
  • Replacement of the rear plastic housing and rear foam

For any inquiries, our team will assist you with diagnostics, identifying the necessary repairs, and arranging professional service for your equipment.

Electronic Repair of AR/VR Solutions

Maximize the lifespan of your AR/VR fleet

With electronic repair services, you can determine whether it’s worth repairing equipment before replacing it. In partnership with Itancia, Matts Digital helps you maintain the performance of your equipment, better control your costs, and maximize the value of equipment that’s still usable.

Repair estimate

Budget

Keep your hardware costs under control

Repairing your equipment allows you to explore an alternative to immediate replacement, taking into account the condition of the equipment, your needs, and your timeline.

Reliability of AR/VR headsets

Usage

Keep your equipment in good working order

Lifespan of AR/VR headset fleets

Sustainability

Extend the lifespan of your fleet

By repairing equipment that is still usable, you maximize the value of your existing equipment and reduce the need for premature replacement of your AR/VR fleet.

Complete your project with Matts Digital Sustainability services

AR/VR Rental
Refurbishment
Recycle your solutions
Logo Matts Digital

Matts Digital is available to provide any additional information you may need.