Shopping Cart
There are no more items in your cart
Matts Digital Assistance Services
Matts Digital Assistance supports businesses in the operation, monitoring, and continuous use of their AR/VR equipment, simplifying day-to-day management and ensuring a more reliable experience for teams.
From incident management to fleet administration, including extended warranties, training, and installation, our teams help you maintain a fleet that is simpler to manage, easier to track, and more user-friendly on a daily basis.
Simplify the management of your professional AR/VR equipment
The goal is to provide you with a clearer framework for utilizing your equipment, minimizing downtime, and supporting your teams with more structured processes.
Time savings
centralized requests that are easier to track
Continuity of use
clear monitoring to minimize service interruptions
Structured fleet
headsets organized according to your needs
Battery life
teams more comfortable with their equipment
Get support tailored to your AR/VR fleet
Matts Digital Assistance combines four complementary services to help you track your equipment, protect your devices, organize your fleet, and support your users effectively.
Support Packages
Simplify your incidents
Centralize your requests, delegate after-sales service follow-up with the Tranquility pack, and take advantage of a potential replacement with the Serenity pack.
Logistics Solutions
Extended warranty
Add extended coverage when the product is eligible, subject to the manufacturer's terms and conditions.
AR/VR Fleet Management
Organize your fleet
Organize your headsets, configure your MDM, prepare your content, and make it easier to monitor your fleet remotely.
Training and installation
Support your teams
Train your employees, install your equipment on-site or remotely, and make it easy for them to get started.
Centralize the operational management of your AR/VR support
Each service can be activated based on your organization, your level of autonomy, and the actual use of your equipment. Matts Digital helps you identify the support you need, without burdening your system with unnecessary services.
Operational Support
What we can assist with
- Recommendation of the assistance package best suited to your needs
- Verification of available warranties and extensions
- MDM configuration and organization of your AR/VR fleet
- Preparation of necessary content, applications, or settings
- Remote training, on-site training, or installation at your premises
- Tips to facilitate the daily use of your equipment
Support tailored to your specific needs
We tailor our services to your fleet, your on-site constraints, and the level of support your teams expect. Detailed service offerings are then specified on each service page.
Partner with a multi-brand XR provider
Each project may require a different level of support. Matts Digital helps you identify the services that are right for you based on your fleet, your use cases, your teams, and your operational constraints.
Matts Digital Logistics
Prepare and organize your equipment
We make it easy to organize your deployments by providing comprehensive support, from project management and leasing to logistics, storage, and customization.
Matts Digital Assistance
Secure the use of your XR solutions
Matts Digital Sustainability
Extend the lifespan of your equipment
The lifespan of your equipment is extended through AR/VR rental, repair, refurbishment, and recycling services, while reinforcing your commitment to sustainability.
Complete your project with Matts Digital Assistance services
